The Insurance Maze
Managing your insurance benefits can be a daunting process, but it's important to know what your insurance covers. To check your benefits, start by calling either the number on the back of your insurance card or your company's HR dept. If calling HR, you might also want to ask if your company offers any EAP benefits. EAP = Employee Assistance Program - an often overlooked benefit. An EAP offers from 1 to several free sessions. When using an EAP you will be given an authorization number to provide your counselor. It is also important to know the name of the EAP provider so your counselor will know who to bill.